We are happy to help you with your return or exchange within 30 days of receiving your order. To be eligible for a return, your item must be unused and in the same condition that you received it. The purchaser is responsible for return shipping costs unless the item is not as described. Please note that some custom-made items may not be returnable.
If an item you purchased develops a defect or breaks, please contact us to work out a solution such as repair, exchange, or refund.
Contact us via the Contact link at the bottom of our website, by phone 866-786-3424 x101, or by email SundanceCraftsGifts@sundancecorp.com. Our hours are M-F 8am-5pm pacific time.